Changing
the Face of Beauty With
Lubna Khalid Written
by Nirmala Nataraj |
In the middle of our conversation, Lubna
Khalid pauses for a moment, listening for something in the
background. “Sorry,” she apologizes. “I
thought I heard my baby calling.” Aside from recently
adopting her first child, 29 year old Khalid has a lot on
her plate these days. The founder and CEO of Real Cosmetics,
Khalid is an unequivocal visionary. Real Cosmetics, which
was launched in 1999 to accommodate the needs of women of
all skin tones, has undergone various makeovers of its own.
Now, Khalid is focused on going international with her desire
to cater to the beauty needs of “real” women
everywhere.
The daughter of an engineer and doctor, Khalid grew up in
New Jersey, in an environment that she describes as very
“un-diverse.” Khalid further recognized the
dearth of media images of people of color through her experiences
as a part-time model in high school. In addition to being
frustrated with the lack of products catering to her own
skin tone, she found that too often the industry viewed
beauty through an unrealistic and
narrow lens.
Khalid graduated with a degree in Business and Ethnic Studies
from U.C. Berkeley in 1997. She went on to compile invaluable
marketing experience at Proctor & Gamble; after analyzing
demographic shifts and recognizing the market void for an
“all-encompassing” cosmetics line, Khalid decided
to design her own products.
Along with Roque Cozzette, Real’s director of makeup
who has 20 years of experience under his belt, Khalid aimed
for a multi-racial spectrum of colors that would compensate
for “the lack of diverse images in the nation. There
are so many beautiful heritages in America that aren’t
recognized in the public eye.”
The idea behind Real is that women don’t come in just
one color tone, even though most make-up is derived from
pink and yellow undertones. The four color categories that
organize Real’s products are red/brown, red/gold,
olive, and golden. Real’s foundations and powders
have names ranging from Delhi to Nairobi, emphasizing the
diversity of their clientele. Their lipsticks come in sheer,
semi-matte, and shimmer textures and have names like Dalia
(a luminous russet) and Laylah (a seductive, deep mauve).
To Khalid, most cosmetic lines that don’t realize
they’re catering to a diverse clientele “are
still asleep. It’s 2004, and now companies like L’Oreal
and Estee Lauder are working with concepts similar [to Real].
You see lines that claim to be for different skin tones,
but there’s a three-dimensional level to make up a
lot of them don’t get.”
According to Khalid, marketing images for these companies
ascribe to an outdated binary idea of beauty that caters
to only Caucasian and African American women, while Real
strives for “beauty without boundaries,” which,
aptly enough, is its tagline. After sitting in on various
focus groups with women from diverse backgrounds, Khalid
realized that “it’s not just about color. Women
from all kinds of backgrounds are frustrated when they can’t
find the right products for their skin, so while Real’s
original focus was on women of color, we’re more multicultural
now.”
Khalid’s incipient entrepreneurship began with selling
the products out of her Berkeley flat, but Real Cosmetics
found a home in New York City for a couple years before
its recent move to Calabasas, California. The east coast
of the United States contains Real’s largest retailers,
including the makeup line Sephora and various boutiques,
but most of Real’s business is still garnered through
word of mouth and website sales. “We’ve never
had a public relations agency, though we’ve gotten
tons of press,” Khalid notes. “Word of mouth
is still the best way to get to women. Many times, someone
will ask, ‘Where’d you get that? That’s
cool!’, and then they’ll buy our products.”
Khalid acknowledges Real’s global clientele and is
currently working towards a new product line and getting
international distribution by the end of 2005. (Real currently
caters to the United States and Canada.) However, because
Khalid’s company doesn’t cater to a primarily
Caucasian demographic, getting retail positions for Real
has proved to be difficult. “We see other companies
achieving success with their ideas, and we think—what
are they doing that’s so special? The answer is nothing.
It’s easier for store buyers and customers to accept
something that’s similar to other stuff they’ve
already seen. When you’re breaking that mold, you’re
paving the way for different products, but it’s difficult.”
At the same time, Khalid has received a major response from
repeat customers. “At first, the reaction was ‘It’s
about time!’ I still get emails every day through
the website, in which women will thank us for existing.
There are still such limited options, and it makes me happy
we’re continuing to make a dent in the way people
think about beauty.”
Khalid’s role as a socially conscious entrepreneur
has also led her into the realm of racial advocacy. In the
wake of September 11, 2001, she directed and produced an
anti-racial-profiling documentary entitled “Haters,”
which, through an array of interviews with activists and
victims of hate crimes, adds a personal context to the media’s
demonization of people
of color.
Although Khalid doesn’t necessarily see herself as
a role model, she is accustomed to passionate responses
from young women of color when she speaks at different events.
As a published author and public speaker, Khalid often engages
young audiences in discussing the culture of beauty, and
some of the harmful ideologies that are fostered by the
media.
“Sometimes you forget about the impact you’re
making when you get into the day to day mode…it’s
great to know I’m doing it, not just as an entrepreneur
but as a South Asian woman. More people from our culture
are breaking out of the stereotypical professions…doing
different things.”
When we discuss personal ideas of beauty, Khalid becomes
very thoughtful. “I’ve been in focus groups
where women are asked how they feel society defines beauty,”
Khalid muses. “It’s usually a consistent answer:
blonde, blue-eyed, perfect, etcetera. But when they talk
about how they, personally, define beauty, they address
the internal things: strength, peace, harmony, confidence.
That’s also how I define beauty.”
It’s perhaps counterintuitive that someone in an industry
like Khalid’s would be so focused on the “internal
things,” but it also makes sense. After all, the women
who are drawn to Real Cosmetics are more than a little familiar
with the kinds of prejudices and ideologies that inform
popular notions of beauty. It’s only natural that
their disillusionment with the cosmetics industry, which
is so negligent of women’s unique needs, would lead
them to dig for deeper meanings.
For Khalid and her clients, the definition of beauty is
very simple. “It’s about your energy, your aura,
your personal vibe.
If you don’t feel positive about yourself, no amount
of makeup will change that.”
For more information about Real Cosmetics, visit their website:
www.realcosmetics.com
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